Our Impact


The Challenge

One of the greatest challenges facing global healthcare systems is patient safety. Medical error has now become the third leading cause of death in North America, right behind heart disease and cancer. These adverse events are devastating for patients and their families – and they are very costly to the organization and the healthcare system.

Many other industries have improved safety and efficiency by implementing supply chain best practices that track and trace products and processes from manufacturer to the end-user. The lack of strategic supply chain management in the world’s healthcare systems makes it difficult to meet growing patient demands for safe care while improving efficiency, managing costs and achieving value for patients.

Clinical supply chain processes could transform the care delivery environment to ensure that adverse events are much less likely to take place.


Our Strategies

Build a community of practice to establish a formalized knowledge mobilization and research platform to connect, inform and mobilize the collective expertise of healthcare supply chain stakeholders across Canada. Our partners span across various domains of knowledge including supply chain, operations and logistics, social determinants of health, health economics, policy, health systems, clinicians, citizen advocacy groups, and federal and provincial government.


Our Impact

  1. Co-design solutions that strengthen supply chain resilience across Canadian heath and community systems with a focus on collaborative leadership models and policy frameworks; coordination of pandemic preparedness and equitable access to products; and strategies to advance digital infrastructure, leveraging global data standards to create transparency.
  2. Strengthen workforce sustainability in health and social systems by integrating the voice of clinicians into supply chain decisions to improve safety, optimization and performance of work environments.
  3. Design, implement and scale supply chain strategies and solutions across jurisdictions to support domestic supplier networks across Canada to strengthen self-reliance and economic recovery.
  4. Develop a person-centred and ethical approach to healthcare supply chain management to overcome traditional allocation frameworks and inequitable distribution of critical medical supplies.